Frequently Asked Questions

Frequently Asked Questions

Are exclusion methods safe for my family and pets?
Are exclusion methods safe for my family and pets?

Absolutely! We use safe and humane exclusion techniques that minimize the need for harsh chemicals.

Are the pest control treatments safe for my employees and customers?
Are the pest control treatments safe for my employees and customers?

Yes, we use environmentally friendly and certified methods to ensure safety. Our pest control techniques are compliant with all Canadian health and safety regulations, providing peace of mind for both your employees and customers.

Are there legal considerations for humane wildlife trapping and removal?
Are there legal considerations for humane wildlife trapping and removal?

Absolutely! Wildlife removal regulations vary by region. At Buzz Boss, we ensure our humane wildlife trapping and removal services—available for residents of Calgary, Edmonton, Red Deer, Regina, Saskatoon, and Winnipeg, —comply with all the local regulations.

Are wasp and hornet stings dangerous?
Are wasp and hornet stings dangerous?

Wasp and hornet stings can be painful, but for most people, it’s nothing a bit of ice and ointment won’t fix. The bigger concern is allergies. If you’re allergic to the sting, you can experience trouble breathing, hives, or swelling (especially of the face, tongue, or throat). In such instances, call 911 or get medical attention immediately.

Are your technicians certified and trained?
Are your technicians certified and trained?

Absolutely! Our team consists of fully certified and highly trained pest control professionals. We make sure our technicians stay updated on the latest pest control techniques and safety standards, ensuring your business gets the best possible care.

Can exclusion services help with allergies?
Can exclusion services help with allergies?

By keeping common allergens like dust mites, ticks, and rodents out of your home, exclusion services can significantly improve indoor air quality and potentially alleviate allergy symptoms.

Can I perform exclusion services myself?
Can I perform exclusion services myself?

Exclusion can be effective as a DIY project for small problems. However, professional services offer several advantages. Trained pest control technicians can identify less obvious entry points, use specialized tools and materials for long-lasting results, and ensure a comprehensive approach to pest prevention.

Can you help with emergency pest infestations?
Can you help with emergency pest infestations?

Absolutely! Our rapid-response team is available for emergency situations, ensuring minimal disruption to your business. Whether it’s a sudden rodent infestation or mosquitos swarming your property, we’ll handle the situation swiftly and discreetly.

Do i have to be home during the treatment?
Do i have to be home during the treatment?

Outdoor services are automatically scheduled and there is no need to be home or meet the technician.

All we ask is that you close any open windows, leave your gate unlocked and keep your pets indoors on the day we schedule your services

Do you offer pest control services for businesses with multiple locations?
Do you offer pest control services for businesses with multiple locations?

Yes, we provide pest control solutions for multi-site businesses across Western Canada, ensuring consistent pest management across all your locations.

Do your commercial pest control services include preventative measures?
Do your commercial pest control services include preventative measures?

Yes! Prevention is at the core of what we do. Alongside treating current infestations, we design custom preventative strategies to stop pests from becoming a problem in the first place. From sealing entry points to ongoing monitoring, we ensure your business stays pest-free all year round.

How are pests a threat to my property?
How are pests a threat to my property?

Even the smallest pests can cause significant property damage if left unchecked. Here’s how they can wreak havoc on your home:

  • Wasps & hornet nests are often built in hidden areas like eaves and attics, and their activity can damage soffits, siding, and insulation.
  • Some spider species burrow into walls and foundations, potentially causing structural damage. Their webs can also clog vents and soffits.
  • Ants are persistent chewers and can tunnel through walls, floors, and insulation in search of food and water. They can also damage electrical wiring, leading to potential fire hazards.
  • Rats and voles can cause extensive damage by gnawing on furniture, electrical wiring, and building materials. Their burrowing habits can also compromise the structural integrity of your home.
  • Persistent pest infestations can significantly reduce the value of your property, making it less attractive to potential buyers and affecting resale value.
How can I identify signs of pest infestation in my yard?
How can I identify signs of pest infestation in my yard?

Here’s how to identify signs of a potential pest problem in your yard before they take up residence in your home:

  • Burrowing, chewed vegetation, or unusual animal droppings could be indicators of rodents.
  • Gnawing on fences, sheds, or outdoor furniture
  • Trails or tracks in soil, mulch, or on paved surfaces could be signs of rodents.
  • Wasp and hornet nests on eaves or under decks
  • Nests, webs, or cocoons in trees, shrubs, or around structures indicate the presence of pests such as spiders or other insects
  • Ant hills popping up on your lawn
  • Strange, rustling noises in the evenings may indicate a rodent problem.

If you notice any of these signs, don’t wait. Call us right away.

How do I remove a Wasp Nest?
How do I remove a Wasp Nest?

We strongly recommend against removing the wasp nest yourself. You may only endanger yourself and your loved ones as the wasps might get agitated and sting you.

Buzz Boss has the expertise to carry out safe hornet and wasp removal and ensure your safety. We use humane, eco-friendly removal methods to keep the environment and the wasps away from harm and protect you from their sting.

How do I stop wildlife from entering my house?
How do I stop wildlife from entering my house?

Do the following to keep wildlife from invading your home:

  • Secure trash cans, bring in pet food at night and remove bird feeders.
  • Keep branches away from your house to prevent easy access.
  • Inspect and seal cracks, vents, and chimneys – tiny holes are big enough!
  • Consider motion-activated lights or sound repellents.

If wildlife sneaks in, call the pros! Buzz Boss offers safe and professional wildlife control and removal solutions.

How does automatic billing work?
How does automatic billing work?

BuzzShield® Complete & BuzzShield® Rodent features an affordable fixed fee automatically billed to your credit card.

No restrictive contracts. No commitments.

Just a pest-free space for you and your family to enjoy!

How does exclusion service differ from traditional pest control methods?
How does exclusion service differ from traditional pest control methods?

Traditional pest control methods involve reactive measures like chemical sprays or inhumane traps to eliminate existing infestations.

On the other hand, exclusion takes a proactive approach by sealing up potential entry points to prevent pests from entering your yard/home in the first place. This is a more long-term and sustainable solution, as it reduces the need for repeated chemical applications.

How does humane trapping differ from traditional methods?
How does humane trapping differ from traditional methods?

Traditional methods often involve lethal traps or poisons, which can be inhumane and ineffective and pose health risks for you and your pets.

Alternatively, humane trapping methods are safer for everyone. They involve live traps to minimize the animal’s stress and prioritize their well-being while keeping you and the environment safe from harmful toxins.

Buzz Boss is committed to safe, long-lasting, and humane wildlife removal solutions. Contact us today to discuss your specific needs.

How does the buzz boss system work to get rid of pests and insects?
How does the buzz boss system work to get rid of pests and insects?

Our Buzz Boss® System is run by highly skilled licensed technicians who use professional grade equipment to solve pest problems.

What makes us different is that our Buzz Boss® technicians are experts in residential services–not warehouses and restaurants.

We use high end commercial grade supplies from great companies like FMC, B&G Sprayers, and Bell Labs. When we visit your home, we’ll use liquid application, baiting, trapping, and physical exclusion methods to keep pests away.

Any Buzz Boss® program means that we will automatically schedule visits to your property as often as needed throughout the year to ensure ongoing protection and prevention.

100% satisfaction guaranteed and service calls are always free!

How frequently should my business schedule pest control treatments?
How frequently should my business schedule pest control treatments?

The frequency depends on your industry and specific needs. For businesses in sectors like food processing or healthcare, regular monthly treatments are definitely recommended. Other businesses might only need quarterly inspections and treatments.

Whatever your need, we customise a plan that fits your needs and ensures optimal protection and compliance with local health and safety regulations.

How long will it take to see results from exclusion services?
How long will it take to see results from exclusion services?

You can see results instantly as we prevent pests from entering your home. However, the ongoing monitoring process is crucial for long-term success.

How much does your commercial pest control service cost?
How much does your commercial pest control service cost?

This depends on various factors like the size of the property, the type of pests, and the severity of the infestation. The good thing is, we offer customised solutions tailored to your specific needs, ensuring you receive the best value for your investment. So you don’t have to worry about overpaying.

For a precise quote, we recommend scheduling a consultation (that’s totally free!). Our team will conduct a thorough inspection of your property and provide you with a detailed estimate based on your unique situation. At Buzz Boss, we believe in transparent pricing and delivering effective solutions that fit your budget!

How often will you come to my home for a service visit?
How often will you come to my home for a service visit?

BuzzBoss® has pest defence down to a science. Based on your package we will visit your home at the perfect time to keep your home bite-free-guaranteed. For example, BuzzShield® customers will receive 8-10 service visits per year.

Your visits are automatically scheduled and we’ll send you an email record of the service after the visit is complete.

Is there any follow-up maintenance required after exclusion services are completed?
Is there any follow-up maintenance required after exclusion services are completed?

If you’re looking for complete eradication, follow-up pest control and maintenance is the only way to achieve that. When you sign up for our BuzzShield® Complete package, you create a barrier around your yard and home for complete and continuous protection from all pesky pests, including ants, mice, voles, rats, spiders, ticks, wasps, hornets and mosquitoes.

What can Buzz Boss Wildlife Control Service help me with?
What can Buzz Boss Wildlife Control Service help me with?

At Buzz Boss, we have the expertise to humanely and safely remove raccoons, squirrels, and skunks from your property and relocate them to their natural habitat.

What factors can affect the cost of exclusion services?
What factors can affect the cost of exclusion services?

The cost of exclusion services can vary depending on the following factors:

  • Size and type of property
  • The type of pests you’re trying to keep out of your property
  • The extent of the infestation
  • Accessibility of entry points

At Buzz Boss, we offer a free estimate for our services. We address your needs and provide a transparent quote before starting our work.

What happens to the wildlife after it’s been trapped?
What happens to the wildlife after it’s been trapped?

Once we’ve captured the live animal, we transport it to a safe distance away from your property to release it into a suitable natural habitat that has ample food and safe hideaways. It ensures the animal’s continued well-being away from your home.

What if it rains after my yard has been treated?
What if it rains after my yard has been treated?

As long as your yard has had adequate time to dry after the application of your treatment (approximately 30 minutes), rain should not impact the effectiveness of your service.

However, our Buzz Boss® Guarantee ensures that if you are not completely satisfied with the effectiveness of our services, we will return to your yard to re-treat your property and ensure you are pest-free until your next scheduled service.

What industries do you serve with commercial pest control?
What industries do you serve with commercial pest control?

We provide pest control services to a wide range of industries, including healthcare, retail, manufacturing, and small office spaces. Our experts tailor solutions to meet the specific needs of each sector to ensure your business remains pest-free.

What is humane wildlife trapping and removal?
What is humane wildlife trapping and removal?

Humane wildlife trapping and removal prioritize the safety and well-being of animals while effectively removing them from your property.

At Buzz Boss, humane wildlife control involves using live traps that don’t cause any harm to animals. We also take steps to minimize the trapped animal’s stress during capture and transportation and release it back into a suitable habitat away from your home.

What is the best time to remove a wasp nest?
What is the best time to remove a wasp nest?

The ideal time is definitely late evening or at night, as wasps/hornets are less active during the night, reducing the risk of encountering them during removal. Also, a nighttime disturbance is less likely to trigger a defensive response from the entire colony compared to daytime removal.

What is the difference between bees, wasps, and hornets?
What is the difference between bees, wasps, and hornets?

While bees, wasps, and hornets might look similar from a distance, here are some key differences:

  • Bees tend to be rounder and fuzzier with hairy bodies. Wasps and hornets have a thinner, smoother appearance with narrow waists.
  • Bees are vegetarians, collecting pollen and nectar for food. Wasps and hornets are carnivores, feeding on insects and other small prey.
  • Bees have barbed stingers that get stuck in the victim, causing them to die after stinging once. Wasps and hornets have smooth stingers, allowing them to sting repeatedly.
  • Bees live in large, cooperative colonies with a single queen. Wasps and hornets can be solitary or social, with some social species having smaller colonies than bees.
What makes Buzz Boss different from other pest control companies?
What makes Buzz Boss different from other pest control companies?

Great question!

  • First, we don’t just show up and spray—we take a personalized approach. We understand that every business has unique challenges, so we tailor our pest control solutions to fit your specific needs.
  • Second, our technicians are certified and insured. That means we know the ins and outs of pest control, and you don’t have to worry about liabilities at the time of the job.
  • Third, our treatments are completely safe and eco-friendly. From a business perspective, this should be really important for you because you want to eliminate pests, but you also want to be mindful of how this can affect your employees, customers, and the environment. We understand that you may have a lot of eyes on you, and we respect that.
  • Fourth, we focus on long-term results, not just quick fixes. Our team of certified professionals uses the latest techniques and environmentally friendly products to eliminate pests and prevent their return.
  • Finally, we prioritize customer service. From our flexible scheduling to our commitment to keeping you informed every step of the way, we make sure your experience with us is hassle-free and effective.

At Buzz Boss, it’s about more than just pest control—it’s about building trust and providing peace of mind.

What products are being used in my yard, and are they safe for my plants, pets, and kids?
What products are being used in my yard, and are they safe for my plants, pets, and kids?

Buzz Boss® uses a proprietary combination of both natural products and approved synthetic products.

Everything we use is effective and safe for use around homes, pets, and children.

What products do you use?
What products do you use?

We prioritize eco-friendly and safe products that effectively eliminate pests without harming your staff or customers. Our solutions are certified, meet all Canadian health and safety standards, and are tailored to your business’s specific needs.

What season are wasps and hornets most active?
What season are wasps and hornets most active?

Wasp and hornet activity is seasonal. They’re most likely to cause problems during the warmer months, from late spring through early fall.

Queens emerge from hibernation in spring and focus on building nests. Summer brings peak activity with the highest number of wasps and hornets present. As fall approaches and temperatures drop, activity starts to decline. By winter, nests become inactive, and most wasp and hornet activities die off.

What types of pests are most common in Western Canada, and how do you handle them?
What types of pests are most common in Western Canada, and how do you handle them?

Western Canada commonly faces issues with rodents, ants, voles, spiders, wasps, and more, especially in industrial or commercial spaces. We use integrated pest management strategies tailored to your local environment and industry to eliminate and prevent these pests from recurring.

What’s included in your commercial pest control service package?
What’s included in your commercial pest control service package?

Our packages typically include a full property inspection, customised treatment plans, ongoing monitoring, and preventive measures to stop future infestations. We also offer education for your staff on pest prevention.

What’s the difference between residential and commercial pest control?
What’s the difference between residential and commercial pest control?

The main difference between residential and commercial pest control lies in the scale and complexity of the pest management strategies. Residential pest control typically focuses on individual homes and common household pests, while commercial pest control addresses larger properties like businesses, warehouses, and restaurants, often requiring more comprehensive and specialized approaches to meet industry regulations.

At Buzz Boss, we proudly offer both residential (the external part of your home) and commercial pest control services.

Whether you’re dealing with common yard pests or complex infestations in a commercial setting, we’ve got you covered!

What’s your guarantee?
What’s your guarantee?

Super simple.

Every Buzz Boss program comes with a 100% satisfaction guaranteed and service calls are always free.

If & When you need us, we’ll be there- to keep those pesky pests at bay!